- General
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Ideas
Report player
Add the ability to report players who are breaking rules or harassing other players. At the moment there are no moderators on a lot of the time, and if they start swearing or trolling in channels like Trade or Help that we might not want to mute, we don't really have any good options. Reporting a player could either alert moderators who are online but missed it, or would allow a moderator to review the incident later and at least take the necessary measures such as warning or banning involved players retrospectively.
Ideally, this would be a function built into the game that would send the relevant chat message(s) to a moderator, along with timestamps. However, in the meantime, this could be done with the existing Message system by making a note somewhere directing players to send reports to specific recipients, e.g., in the Rules section of the Manual, add a note that players can report violations by messaging such-and-such a player.
Answer
We are still looking for other moderators, but this seems like a good suggestion as well. It may not be as much of an issue when we get ignore player working, we'll see.
We could however change the current mute popup to send the mods a report anytime someone tries to mute another player. This would essentially be a report feature.
We'll also update the rules page to have people send in game messages to silkcom and superbuffbird that need reporting.
Great idea about the Mute popup, since it does seem rather misleading that it doesn't do anything at the moment.
With regard to sending reports as messages, what should be done about timestamps, since they're shown in local time?
Customer support service by UserEcho
We are still looking for other moderators, but this seems like a good suggestion as well. It may not be as much of an issue when we get ignore player working, we'll see.
We could however change the current mute popup to send the mods a report anytime someone tries to mute another player. This would essentially be a report feature.
We'll also update the rules page to have people send in game messages to silkcom and superbuffbird that need reporting.